Support Center

Frequently Asked
Questions

Trade & Orders

Our standard MOQ typically starts at one 20-foot container (approx. 24-26 MT depending on the product). However, for high-value spices like cardamom or saffron, we can accommodate smaller LCL (Less than Container Load) shipments. Please contact us for specific product requirements.
We generally work with Irrevocable LC (Letter of Credit) at sight or TT (Telegraphic Transfer) with an advance deposit. We ensure all financial transactions are secure and transparent to build long-term trust.

Shipping & Logistics

Shipment lead time depends on the destination port and product availability. Typically, we dispatch cargo within 10-15 days of order confirmation. Transit times vary by region (e.g., 15-20 days to Middle East/Europe, 25-35 days to Americas).
Yes! We offer customized packaging solutions. We can print your brand logo, design, and specific markings on PP bags, Jute bags, or consumer packs as per your requirements.

Quality Assurance

Absolutely. Every shipment is accompanied by a Certificate of Analysis (COA) from certified laboratories. We also welcome third-party inspections (like SGS or Bureau Veritas) upon request.

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

Contact Us